At MROUTE SOLUTIONS PRIVATE LIMITED, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, shop with us, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, shipping address, billing address, and payment information.
• Account Information: Username, password, and purchase history if you create an account with us.
• Device and Usage Information: IP address, browser type, operating system, and browsing behavior on our website.
• Optional Information: Feedback, reviews, or additional details you provide voluntarily.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including payments and delivery.
• To improve our website, products, and services.
• To provide customer support and respond to inquiries.
• To send you updates about promotions, new arrivals, or other marketing communications (with your consent).
• To comply with legal obligations and ensure the security of our platform.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

• Encrypted transactions using Secure Socket Layer (SSL) technology.
• Restricted access to personal data within our organization.
• Regular monitoring of our systems for potential vulnerabilities or threats.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers to perform essential business operations, such as:

• Payment processing companies.
• Shipping and delivery partners.
• Marketing and analytics service providers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience and analyze website usage. You can adjust your browser settings to disable cookies, though this may limit some functionality of our website.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving marketing communications.
• Request a copy of the data we hold about you.

To exercise these rights, please contact us

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.